Question 1

How do I place an order?

Accepted Answer

You can place an order online anytime. Please keep in mind that catering or large orders must be placed one week in advance and 48 hours in advance for small orders.

Question 2

Will I receive an order confirmation/receipt?

Accepted Answer

Yes! You will receive a confirmation page after you process your order. We recommend that you print this confirmation page and keep for your records.

Question 3

How do I cancel or change an order I already placed?

Accepted Answer

Cancellations and changes to orders must be received within 72 hours of the order being placed. Please email - justfruitnit@gmail.com or leave a message using our Message Us box on the home page.

Question 4

Do your products contain nuts?

Accepted Answer

Some of our fruit arrangements and boxes of chocolate dipped fruit have crushed or sliced almonds, so there are nut products in our preparation areas. We cannot guarantee that a gift will not have come in contact with nuts or nut oil. We recommend that you take the necessary precautions based on any related allergies.

Question 5

Do you offer delivery?

Accepted Answer

Delivery options may vary. Please inquire at justfruitnit@gmail.com or leave a message using our Message Us box on the home page.

Question 6

What payment methods do you accept?

Accepted Answer

By placing your order online, you can check out on our website through PayPal, CashApp & Zelle.

Question 7

When will my credit card be charged?

Accepted Answer

Your credit card will be charged at the time the order is placed.

Question 8

Is there sales tax on my order?

Accepted Answer

All store orders (for pickup or delivery) are subject to applicable the taxes of the state/area in which the local store operates which is Indianapolis, IN (7%).

Question 9

Is it safe to use my credit card online?

Accepted Answer

Yes; we never send personal information, such as your credit card number, over the network in a way that is readable to anyone but us. We encrypt your information and send it over the Internet using SSL (secure socket layer) technology.

FAQ

Frequently asked questions